Kargo politikası

• Processing Time: 1-3 business days.
• Standard Shipping: 10-30 business days
• Express Shipping: 7-15 business days

Please see the ETA reference below:

Changing Shipping Address

You may change your shipping address only before your order enters the shipping process.

• Contact us immediately at service@fansjerseyhub.com with your order number
• We cannot modify shipping information once the order is dispatched
• Please double-check your address at checkout to avoid delays

What If I Haven't Received My Order?

Please contact us FIRST at service@fansjerseyhub.com before checking with your local post office.

International shipping involves multiple carriers and tracking updates may be delayed. What you see in tracking is normal:

• 📦 "Label Created" or "Pre-Transit": Package is prepared but not yet scanned by initial carrier
• 🌐 "In Transit to International Destination": Package is en route but between carriers
• 🛃 "Customs Clearance": Package is being processed by customs (may take 5-10 days)

We monitor all orders and will promptly investigate if your package appears stuck. Contact us with your order number and we'll provide current status and solutions.

Returns & Exchanges

We accept returns and exchanges within 60 days of delivery:

• Items must be unworn, unwashed, and in original packaging
• Customized jerseys (with names/numbers) cannot be returned
• Contact us before returning any item to receive return instructions
• Return shipping costs are the customer's responsibility

Potential Order Delays

The following may delay your order:

• Weekends and holidays
• Customizations (names/numbers)
• Back-ordered or special-order items
• Manual billing verification (for fraud protection)
• International customs processing

📦 Back-ordered items may ship separately from the rest of your order.

Holiday Services

• Online chat support is available during holidays
• Order processing and shipping services are suspended on holidays

Taxes & Customs Duties

• We do not charge tax at checkout.
• You are responsible for all customs fees, duties, and taxes imposed by your country.
• Refusing a shipment due to customs fees may result in a restocking fee.

Need Help? Contact Us First!

Email service@fansjerseyhub.com with your order number for the fastest assistance.
We're here to help track your package and resolve any shipping issues.